Shownight Information

FYI…WE’RE HERE TO HELP!

ACCESSABILITY: Please mention special needs when tickets are purchased.

• American Sign Language: Available with 3 weeks notice.
• Assistive Listening Devices: Available free of charge in the office.
• Handicap Parking: In front of the building.
• Elevator: Next to the cafeteria; handicap persons should not be seated in the balcony.
• Wheel chairs: Accommodated on the orchestra level; blocking the aisle is prohibited.

AUDITORIUM OPENS: ½ hour prior to curtain. Please be patient if technical difficulties delay opening.

CAMERAS, VIDEOTAPE, AUDIOTAPE INCLUDING COMPUTERS: Prohibited by NYS Law.

CANCELLATIONS: OCP reserves the right to substitute shows without notice. Notice will be made by email, local media or Facebook. Refunds are issued only if a substitution is not made.

CONCESSIONS: On sale at the stairs to the balcony. Only bottled water is allowed in the auditorium.

COURTESY: Wear minimal perfume; others may be allergic. Don’t wear hats or lean forward in your seat.

CURTAIN TIMES: Vary per performance; please check your tickets to ensure you arrive on time.

DISTRACTIONS: Turn off cell phones, pagers, chimes on watches - even silenced calls and texts can interfere with the sound system.  Refrain from talking or texting, jangling bracelets or keys…don’t rifle through your  purse.  Unwrap cough drops before the show begins.

DONATIONS: The revenue from ticket sales covers only ½ of our costs. Help bridge the gap between expenses and income to ensure professional theater remains a reality in the North Country.

EMERGENCIES: WALK, DO NOT RUN, to the EXIT closest to your seat and move away from the building.

FACEBOOK.com/OgdensburgCommandPerformances: Friend us!

LOST & FOUND: Contact the Office 315-393-2625 or ocp@ogdensburgk12.org.

PARKING: Free on State Street, in the Golden Dome lot, in the lot north of the auditorium.  Reserved Parking for $1000+ Donors

PERFORMANCE EVALUATIONS: Return to us; your input is important.

PLAYBILL ADVERTISERS: Mention you saw their ad.  If you don’t take the Playbill with you help us recycle by leaving it in the baskets near the auditorium doors.

RESTROOMS: Inquire at the Box Office or from an Usher.

SEATING: If you are late you will be admitted at a time designated by the producers – you may be required to sit in the rear.  Don’t leave the auditorium while the show is in progress unless it is an emergency.

SMOKING: Prohibited by New York State Law on school district grounds.

TICKETING: 24 hour answering service 315-393-2625,  Mail; Website: www.ILoveTheatre.org

• Delivery: Print at Home, Send Stamped Self-addressed Envelope, Will-Call Pick up
• Discounts: Friends, Seniors, Students, Active Military, and Groups of 15+.
• Replacement Tickets: $5 charge/ticket for non-”Friends” and after 5 pm on show nights.
• Service Fee:  $6 per order.

VOLUNTEERING: Please contact the office for information.

UNABLE TO ATTEND A PERFORMANCE? Exchange the ticket for another show, give it away, sell it, or turn it in for a tax deduction but don’t leave your seat empty!  Give family, co-workers, or friends the opportunity  to share the thrill of live professional theater.  Refunds will only be made if a show is cancelled.

IF THERE IS ANYTHING THAT OCP CAN DO TO MAKE YOUR THEATRE EXPERIENCE MORE ENJOYABLE LET US KNOW. I ASSURE YOU WE ARE DOING OUR BEST TO ACCOMMODATE YOU.